Support

Goodest Boops · by Boopware LLC

Need a hand with Goodest Boops? The quickest way to reach us is email, and the answers to the most common questions are below.

Get in touch

Email [email protected]. We are a small team, so it may take a day or two to write back, but we read everything. If you are reporting a problem, it helps to include roughly when it happened and which device you are on.

Common questions

I watched an ad but did not get my treats.
Rewarded-ad treats are credited on our servers, not just on your device, so they are not lost. If they do not appear right away, close and reopen the Game and they should be there. Still missing? Email us with roughly when you watched it.

I bought treats and they did not arrive.
Purchases are tied to your Game account. If something did not land, reopen the Game so it can re-check with the App Store. If it is still stuck, email us and mention which pack you bought.

How do I restore my purchases?
Cosmetics and treats you have bought are attached to your account and come back on their own when you reopen the Game on the same account. There is nothing to tap.

How do I delete my account and data?
Open Settings inside the Game and choose Delete Account. That erases your progress and account data from our servers. There is more detail in our privacy policy.

My leaderboard scores are not showing.
On iPhone, leaderboards run through Apple Game Center. Make sure you are signed in to Game Center in your device settings, then reopen the Game.

How do I change my ad or privacy choices?
Open the Game’s Settings to reopen your ad preferences (personalized ads, or “Do not sell or share my data”). The full details are in our privacy policy.

Community

Want to chat, show off your cat, or ask a quick question? Join the Boopware Discord. For anything about your account or a purchase, email is best. Please do not post private details in a public channel.

Privacy

For what the Game collects and the choices you have, see the Goodest Boops privacy policy.